It should be noted that shipping times are our best estimate and not a guarantee. We always try to ship your order as soon as we possibly can. High order volumes, inclement weather, or other circumstances outside of our control can impact shipping and delivery times. These locations include but are not limited to select locations in CO, UT, NY, OR, and CA. Some locations (typically remote areas) may require an additional delivery fee. We ask that commercial businesses enable us to ship directly to the repair shop or dealership doing the work. Forklift unloading from the truck is necessary. The commercial location must be able to receive freight shipping with no need for prior notification. Home businesses and businesses that are not commercially zoned are not considered commercial addresses.
Reman Engine offers free shipping to commercial locations. If the core charge is billed prior to the core return, there will be a $50 processing fee that will be deducted from the core return refund. In the case that the core is not returned or not paid for, the warranty for the remanufactured engine is void. When you select this option, you give Reman Engine the right to bill your credit card if the core return is not returned within 30 days of part delivery (some exceptions do exist and will be noted in the purchase agreement). Your core charge is waived for 30 days, so your new engine can be installed prior to returning your core. With our Waive Core Charge service, core returns are simplified. Schedule your core pickup within 30 days of delivery, and there will be no upfront core charge (there are exceptions when our Waive Core Now option is unavailable). You can also visit our core return page to arrange the core return. When your new part installation is finished, you can reach us by phone at (877) 343-7352. While we handle the cost, it is up to you to initiate the process and arrange for the core pickup. Please keep in mind that our FREE core return shipping is ultimately the customer’s responsibility. For core returns, we cover all shipping costs. The core is your old engine that is being replaced which needs to be sent to us. Our core return policy helps us manage the cost and supply to continue our remanufacturing process.
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